Mega Skill 4 Shifting Perspective

Why Shifting Perspectives Effects Bottom Line

If you're really serious about increasing your bottom line, then you really need to learn this mega skill. How you able shift perspectives effects your bottom line.

As most of us are oblivious to the cultural lens that we see the world through, it's hard for us to confront our hidden biases and develop the cultural skills we really need to help us expand our profitability and influence within our businesses.  The world is now changing and this demographic and cultural change is opening us to wider experiences and transforming the world around us.  These demographic changes have real impact on your business, customers and clients.

The global economy is diversifying this is changing the way we think, team and do business. These trends will contribute to a new social and economic reality, where the attention is directed to inclusion. 

What is Shifting Perspective?
Definition
‘
Shift your perspective’ – a phrase we often hear that refers to an observation or thinking practice. “Reflecting on a topic in a new way is a great way to problem solve. Shifting or even combining perspectives makes our minds work on a problem differently. It illuminates new ways forward that we previously could not see.”

 It all about control, how we feel, think and behave when we need to make change depends on how we see the world and the environments around us.

The key to successfully doing this is understanding how you control yourself, and learn to influence, persuade and inspire others by shifting your perspective. If you good at doing this then you will know how to adapt it to your processes.

Why Is It Important?

As the customer and markets become more diverse so do labour markets. Inclusion means more than just tolerating or putting up with diversity. It's about adapting your business to be more versatile in these new markets. The more experience you have of others people’s values and believes the more you understand them and know how they interact. When we interact with others better it becomes easier to shift perspectives. When we shift our perspectives it alters what we see. Our environments become quite different. The skills to effectively communicate with those who are different from ourselves depends on the awareness of ourselves and others, we must also be able to understand this process.

Cultural Intelligence has three aspects; 

Cognitive        The way we Think 

Motivational   What drives us

Behavioural    What effects what we do

 

 

 



Source: Palgrave journal .com

When you understand and use these skills effectively they have a direct effect on your bottom line.  One way of maximizing the potential benefits is by training workers to develop CQ.

CQ is only important for some jobs and some people!

No one group has a monopoly on cultural ignorance or bias. People of all colours, cultures, and backgrounds, regardless of position or line of work, need to continually examine, develop, and refine their CQ.

It’s your Turn

The way we relate to others affects how they relate to us. For example, we might be surprised by a negative reaction we get from others because our values do not align with theirs.

Consider an everyday situation in your work place and reflect on how someone from another culture would react to this, why they think this way and how this is effected by their beliefs. This will assist you to me more mindful.

Identify one specific thing you can do on a regular basis to improve your understanding of others.

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